Page des conditions générales

Bonnot-paris.com

Preamble

The simplified joint-stock company Bonnot Paris, holder of the "Bonnot Paris" brand and operating under its name (hereinafter "Bonnot Paris" or "the Company"), is the publisher of the BONNOT-PARIS.COM e-commerce website (hereinafter the "Site") accessible at https://bonnot-paris.com/ and its derivatives by geographical areas (e.g.: /fr/).

The purpose of this Site is to allow consumer internet users to:

- Purchase online colored natural stones, including precious stones, semi-precious stones, diamonds, pearls, and opals (hereinafter the "Stone Only" offer).

- Purchase online custom-made and semi-custom jewelry, including jewelry settings set with natural stones selected by the clients with the assistance of Bonnot Paris.These services include advanced customization and expert advice to meet the specific expectations and tastes of customers.

These General Terms and Conditions of Sale and Use govern the relationship between the Company and any internet user using the Site and its Services and/or using the contact form (hereinafter referred to as the "User") and/or having initiated a purchase process on the Site (hereinafter referred to as the "Customer").

Article 1 - Definitions

- Customers: refers to the contracting party of the company Bonnot Paris, holder of the Bonnot Paris brand and owner of the Site. This contracting party is considered, under French consumer law, as a "consumer" (or "non-professional") and undertakes to act as such when creating their Account on the Site. As such, it is expressly acknowledged that the Customer acts outside of any professional or commercial activity.The Client can only be a natural or legal person (non-professional) with the legal capacity to enter into contracts.

- General Terms and Conditions: Refers to this document entitled "General Terms and Conditions of Sale and Use BONNOT-PARIS.COM" (or simply referred to as "GTCU").

- Account: Refers to the module set up by Bonnot Paris, accessible online at https://bonnot-paris.com/mon-compte and allowing the User to access general account management information as well as to select and order a number of Products available on the Site. The User cannot purchase Products on the Site without first creating an Account.

- Product Sheet: Refers to the presentation sheet of a Product offered for online sale on the Site.

- Cart: refers to the summary page of the Products selected by the Customer as they browse the Site, with a view to placing a potential order.

- Product: refers to the goods available for order on the BONNOT-PARIS.COM Site, namely gemstones, ring settings and other jewelry, as well as the result of their assembly as ordered by the Customer.

- Site: Refers to the website set up by the Company, accessible online at https://BONNOT-PARIS.COM/. The Site includes the technical and software infrastructure as well as the content, including texts, sounds, still or animated images, videos and databases, logos, hyperlinks, structure and layout, tabs and navigation menu, etc.

- User: Refers interchangeably to the Customer placing an order on the Site via the Account or the simple visitor browsing the Site, provided that such browsing complies with these General Terms and Conditions.

Article 2: Purpose/Description of the services offered via the BONNOT Site-PARIS.COM

2.1 Purpose of the Site

The Site allows Users to use and browse the Site (and view offers), to make inquiries, and to place orders for Products via their Account.

2.2 Status and obligations of the Company

It is specified in advance that all Products offered for sale on the Site are shipped subject to their availability and/or the availability of the materials composing them (for frames).In fact, the presentation of Products on the Site at a given time does not imply and does not guarantee that these Products will be available at all times. The Company reserves the right to discontinue the sale of any Product at any time.

Once finalized, the User's order constitutes acceptance of the Company's offer, which means that the User confirms their intention to purchase the Products as described on the Site and on the Product Sheet, accepts the proposed price, and acknowledges that placing this order entails an obligation to pay. Consequently, when the User confirms their order, they agree to be bound to the Company by a sales contract, subject to the availability of the Products and the validation of their payment under the conditions set out below.

Purchases made from the Site are intended for personal use and must not be made as part of a commercial activity or for commercial gain. In case of serious doubt, the Company reserves the right to refuse any order of multiple quantities of one or more Products from a single Customer and/or intended for a single postal address.

# Article 3: Acceptance of the General Terms and Conditions BONNOT-PARIS.COM

The Site is accessible to Users via the Internet from a fixed or mobile device with an internet browser. These General Terms and Conditions are intended to define the terms and conditions under which the User is authorized to use the Site, as well as the terms of access to and operation of the Services offered by the Company on the Site. They take precedence over any other document that may have been communicated to the Company.All Users hereby acknowledge that the services offered by the Company via the Site are intended to evolve and be modified.

Access to and use of the Site imply full and complete acceptance of these General Terms and Conditions. Any condition or clause contrary to the General Terms and Conditions put forward by the User shall, in the absence of the Company's express and written acceptance, be unenforceable against it.

The Company reserves the right, at its sole discretion, at any time and without notice, to modify the Site, the services, or to amend these General Terms and Conditions, including the financial terms.

The applicable General Terms and Conditions are those in force at the time of each visit to the Site by Users. The User must ensure that they regularly consult these Terms and Conditions.However, the Company will endeavor to inform Users holding an Account of any updates to these Terms, by email to the address referenced in the Account.

Anyone may use the services offered via the Site provided they are a natural person of legal age and legally capable. Furthermore, the Company reminds all Users that they must have a functioning email address. In the absence of a valid email address, the Company will be unable to fulfill its obligations and cannot, under any circumstances, be held liable for this non-performance. Specifically, it will not be able to respond to any request made via the contact form and will be unable to process any order placed on the Account.

The Company also reminds that any order placed via the Account will only be definitively validated once these General Terms and Conditions have been read and accepted by the User. The User thus acknowledges that they are fully informed and bound by all the provisions constituting these General Terms and Conditions.

The acceptance of these General Terms and Conditions in the form of a "checkbox" at the time of Account creation constitutes proof that the User has read said provisions and amounts to acceptance of these terms.

These General Terms and Conditions are enforceable throughout the entire period of use of the Site as well as during the ordering phase of a Product on the Site until receipt of said Product.The ordering phase also includes the design phases of "semi-custom" or "custom-made" Products and the exchange of information by email between the User and the Company, notwithstanding their execution in whole or in part outside the Site.

Similarly, these General Terms and Conditions are only available in French and English. They apply to any order delivered in France and internationally, subject solely to French law.

Any use of the Site by the User after any modifications to the General Terms and Conditions constitutes acceptance by the User of the new General Terms and Conditions. The General Terms and Conditions available online on the Site take precedence over any printed version of an earlier date. The User may stop using the Site at any time but remains responsible for any prior use.<

The fact that the Company does not invoke, at a given time, any provision of these General Terms and Conditions shall not be interpreted as a waiver of the right to invoke that same provision at a later date.

# Article 4: Access, Security, and Continuity of the BONNOT SitePARIS.COM

4.1 Access to the Site

Access to the Site and browsing are free of charge. Ordering a Product on the Site (via the Customer Account) is subject to payment. Ordering visuals related to design projects is free of charge within the limits set out in Article 5.6.4 of these Terms and Conditions.

4.2 Availability of the SiteThe Site is accessible 24/7.<|endoftext|>Due to the nature and complexity of the internet network, and in particular, its technical performance and response times for consulting, querying, or transferring information data, the Company implements all reasonable means at its disposal, in accordance with industry standards, to allow access to and use of the Site and the services offered, but is not bound by any obligation to achieve this. Therefore, given the uncertainties inherent to the very nature of the internet network, the Company does not guarantee that the Site will operate without interruption and that the servers providing access to it and/or third-party sites for which hyperlinks appear do not contain viruses.

The Company cannot be held liable if one or more Users are unable to connect to the Site due to any technical defect or problem.

The Company specifically reserves the right, without notice or compensation, to temporarily close the Site as well as access to one or more services included therein, in particular to carry out maintenance operations, updates, modifications or changes to operational methods, or even to restrict the Site’s accessibility hours, without this list being exhaustive.

In the event of temporary or prolonged unavailability of the Site, particularly in the case of the occurrence of "bugs," the Company cannot be held liable for any damages incurred, other than those resulting directly from the non-performance of its obligations listed herein.

The Company cannot be held responsible for the proper functioning of the User’s computer equipment or their internet access.For optimal operation of the Site, the Company recommends that each User use computer equipment with at least the following minimum configuration:

- Chrome version 98+

- Safari 14+

- Edge 98.0+

- Firefox 90+

- iOS 14+

- Android 11.0+

The User acknowledges that access to and use of the Site may be rendered impossible due to the absence of this minimum configuration on their computer equipment. The User acknowledges having verified that their computer configuration is adequate, contains no viruses, and is in good working order. The equipment (computer, mobile phone, software, telecommunications means, etc.) enabling access to the Site is the sole responsibility of the User, as are the telecommunications costs incurred by their use.

Furthermore, the Company reserves the right to supplement or modify, at any time, the Site and the services available on it in line with technological developments. It is the User’s responsibility to ensure that their computer and transmission resources can adapt to changes in the Site.

Compliance with Usage Rules

The User is able to take advantage of the features made available on the Site. In general, the User is prohibited, in the context of using the Site, from engaging in any acts of any kind, such as writing, publishing and posting, issuing, transmitting, or distributing data and/or content that would be contrary to the law, disrupt public order, or infringe upon the rights of the Company or third parties.

In particular, without this list being exhaustive, the User undertakes, when using the Site, to comply with the following rules:

- Not to use a false identity with the intention of deceiving others and to provide accurate information when using the Site;

- To comply with applicable laws and respect the rights of third parties, as well as the provisions of these General Terms and Conditions;

- To use the Site in good faith, in accordance with its intended purpose and in compliance with legal, regulatory, and customary practices;

- Respect the intellectual property rights related to the content provided by the Company, as well as the intellectual property rights of third parties such as the creator of the Site or, where applicable, the creator(s) of the Products; consequently, each User is prohibited from reproducing and/or communicating to the public, via the Site, one or more pieces of content without the authorization of the holders of the rights relating to such content, when required;

- Do not misuse or attempt to misuse any of the Site’s features outside of their normal use as defined in these General Terms and Conditions;

- Do not overload the Site in any way;

- Do not collect information contained on the Site in bulk and without prior authorization;

- Do not use, to browse the Site, any robot software or any other equivalent automated process or tool;

- Do not distribute data, information, or content that would diminish, disrupt, or prevent the normal use of the Site;

- Do not carry out advertising actions without the prior and explicit consent of the Company;

- Do not use the site for professional purposes without the prior and explicit consent of the Company.

Furthermore, in accordance with regulations on anti-money laundering, the User declares that:

- the origin of the funds paid to the Company for the purchase of Products is entirely lawful and does not derive from any activity contrary to national and international legislation relating to financial transactions;

- he/she has not derived any direct or indirect benefit from any false justification of income by the perpetrator of a crime or offense, nor contributed to any operation of placement, concealment, or conversion of the direct or indirect proceeds of a crime or offense.

In general, the User undertakes to comply with the laws and regulations applicable in France and, where appropriate, in his/her own country, regarding anti-corruption measures.

In the event of a breach by a User of one or more of these rules, the Company reserves the right to unilaterally suspend and/or terminate these General Terms and Conditions and any associated contracts or special conditions and/or to block the orders and/or the concerned User, and/or to block their access to all or part of the Site, without any compensation, in accordance with the procedures set out in Article 7 of these General Terms and Conditions.

# Article 5: Ordering on the Site/Conclusion of the Online Contract

5.1 Description of the Products Available on the Site

The essential characteristics of the Products, services, and their respective prices are made available to the User on the BONNOT-PARIS.COM website.In accordance with Decree No. 2002-65 of January 14, 2020, relating to the trade of gemstones and pearls, the Company undertakes to provide all information regarding the treatments of gemstones sold on its website. Colored stones that have undergone treatment (such as heat treatment or irradiation) will be indicated by the mention "With treatment" and, when possible, accompanied by a description of the treatment in question. When the Company does not officially receive this information from its supplier, the Product will be accompanied by the simple mention "No information on treatment," therefore not guaranteeing whether a treatment has taken place or its nature. Finally, when the stone has not undergone any treatment, the mention "without treatment" will be indicated in the description of the stone concerned.

The measurements (size and weight) of the Products are not contractual.Although carried out using extremely precise tools, the measurements are provided to the User for information purposes only. The Company cannot guarantee the exact value of these measurements, particularly as they may vary from one measuring tool to another. THE USER ACKNOWLEDGES AND ACCEPTS THAT THE MEASUREMENTS OF THE PRODUCTS HE ORDERS ARE PROVIDED FOR INFORMATION PURPOSES ONLY AND ARE NOT CONTRACTUAL.

Before placing any order, the User acknowledges having all the information necessary to make their choice. The User also confirms having taken note of the delivery charges for the Product they wish to order, as well as the terms of payment, delivery, and execution of the contract.

The Company undertakes to fulfill the User's order only within the limits of available Product stock.Failing this, the Company will inform the User as soon as possible by any relevant means (error message, email sent to the User at the time of order, etc.). The unavailability of a Product is generally indicated on the page of the Product concerned. Users may also be informed by the Company of the restocking of a similar or nearly identical Product.

In the event of a Product being unavailable, the Company may, at the User's request:

- Offer to ship all Products at the same time as soon as the out-of-stock Products become available again (in the case of a multiple order),

- Proceed with a partial shipment of the available Products first, then ship the remainder of the order when the other Products become available, subject to clear information regarding any additional shipping costs that may be incurred (in the case of a multiple order),

- Offer an alternative Product of equivalent quality and price, accepted by the Customer.

If the Customer decides to cancel their order for unavailable Products, they will receive a refund of all amounts paid for the unavailable Products no later than thirty (30) days after confirmation of payment.

Furthermore, the contractual information regarding the Products is presented in detail and in either French or English. In accordance with French law (the country where the Company is domiciled), this information is summarized and confirmed when the order is validated.

THE PARTIES ALSO AGREE THAT THE ILLUSTRATIONS, SKETCHES, CUSTOM PRE-DESIGN VISUALS, OR PHOTOS OF THE PRODUCTS OFFERED FOR SALE ON THE SITE HAVE NO CONTRACTUAL VALUE. THEY ARE PROVIDED TO THE USER FOR ILLUSTRATIVE PURPOSES ONLY.

The validity period of the Product offer as well as their prices is specified on the Site. The Company updates its Catalog daily.

5.

2 Quality and origin of products

Without this constituting any obligation of result or means, the Company undertakes to select all its suppliers based on the quality and "responsible" origin of their Products (notably for gemstones). However, the Company does not guarantee to the User that the Products it offers for sale on its Site have been extracted from responsible mining activities, particularly those complying with international ethical and ecological commitments, or that they have not, in any way, contributed to the financing of illicit activities. Unfortunately, the gemstone trade is currently subject to such moral uncertainties, for which state-of-the-art methods and technologies do not allow for perfect traceability.

Although Bonnot Paris makes every effort to promote and conduct responsible, lawful, and fair colored gemstone trading, it cannot guarantee to Users that the Products on the Site fully meet these criteria. However, the Company undertakes to blacklist any supplier whose Products are found to be contrary to its ethical commitments and to moral standards in general.

Whenever possible, the Company will inform the User of the Country and/or Region and/or, where applicable, the mining area from which the Product originates. This information appears in the Product description. It is provided to the User for informational purposes only and is not contractually binding. The Company does not guarantee the accuracy of this information, which is provided to it without formal proof by its trusted suppliers.

5.<|endofprompt|>3 Validity of the Order on the Site

To purchase a Product, the Customer must be at least 18 years old and have the legal capacity to enter into a contract with the Company.

The Site does not require any minimum purchase before an order can be validated.

Any order on the Site requires the prior creation of an Account and logging into said Account using the login credentials chosen by the User.

The User can check the status of their order on the Site at any time. Delivery tracking can, where applicable, be carried out using the online tracking tools of certain carriers (La Poste "Valeurs déclarée" in France, FedEx internationally).

The User may also contact the Company's sales department at any time by email, at the address hello@bonnot-paris.com, to obtain information about the status of their order.The information that the User provides to the Company when placing an order must be complete, accurate, and up to date. The Company reserves the right to ask the User to confirm, by any appropriate means, their identity, eligibility, and the information provided.

The User must follow a series of steps specific to each Product offered by the Company in order to place and finalize their order. As such, the steps described below are systematic:

- Information provided to the User on the Site and during the order process regarding the essential characteristics of the Product;

- The User selects the Product, any available options, determines the quantity, and adds it to the Cart;

- Once the Products have been selected and placed in the Cart, the User can access the cart or continue shopping.

- To validate their cart, the User must click on the Cart and check that the contents of their order are correct.

- If the User has not already done so, they will then be invited to log in or register via a registration form.

- If the User has just registered for the first time, they will need to complete their delivery address and their billing address if it is different from the delivery address. If the User was already registered or logged in, they will simply need to confirm their delivery and/or billing address.

- Once the User has validated the contents of the Cart, logged in/registered, and chosen their delivery method, an online form will be automatically completed and displayed, summarizing the price, applicable taxes, and, where applicable, delivery charges.

- The User is invited to check the full content of their order (including the price, quantity, characteristics and references of the Product(s) ordered, as well as the delivery method and address).

- The User then clicks on the "Continue" button to begin the order validation process and initiate the purchase process for the Product(s) in their Cart.

- The User simultaneously accepts these BONNOT General Terms and ConditionsPARIS.COM as well as the withdrawal conditions stated therein (excluding "semi-custom" or "custom-made" Products, in accordance with current legislation).

- The User follows the instructions for payment of the Products. They select the payment method of their choice (Paypal, secure payment via Stripe, or bank transfer).If the User chooses to pay by credit card, they are redirected to a secure payment module (via Stripe). The User is solely responsible for choosing their payment method. The Company declines all responsibility for this choice, as well as for the execution of the payment phase. Depending on the payment method chosen, the User acknowledges having read and unreservedly accepted the Terms and Conditions of Use of Stripe, or the general terms and conditions of Paypal or their own bank.

PLACING AN ORDER CONSTITUTES A SALES CONTRACT BETWEEN THE COMPANY AND THE USER, SUBJECT TO THE AVAILABILITY OF THE ORDERED PRODUCTS AND THE VALIDITY OF THE PAYMENT METHOD USED.

It is specified that neither the order placed online by the User nor the order confirmation sent by the Company to the User by email constitute an invoice.Regardless of the ordering or payment method used, the Customer will receive the original invoice by email after payment has been validated.

Once the process described above has been completed, the User will receive confirmation exclusively by email of the payment for the order, as well as an acknowledgment of receipt confirming the order.

For delivered Products, delivery will be made to the address indicated by the User, provided that this address is located in a country where the trade of jewelry and gemstones is officially authorized by the laws and regulations of the European Union. An interactive and up-to-date list of countries subject to international financial sanctions or embargoes on precious stones and metals is available at the following link: https://www.douane.gouv.fr/demarche/consulter-la-carte-interactive-des-mesures-de-restrictions-commerciales.

Any country appearing in this interactive list at the time of the Order cannot be selected by the User as the delivery country for the ordered Product.

THE COMPANY RESERVES THE EXCLUSIVE AND DISCRETIONARY RIGHT TO REFUSE ANY DELIVERY TO A COUNTRY DUE TO ITS GEOPOLITICAL CONTEXT AT THE TIME OF THE ORDER.

In accordance with the provisions of the Civil Code relating to remote identification, the User undertakes to provide truthful identification information. The Company reserves the right to refuse the order, for example, for any abnormal request, made in bad faith, or for any reason it deems legitimate.

It is the User's responsibility to keep copies of documents related to their order (the confirmation email, the Delivery Email, the General Terms and Conditions, and any other useful document).Moreover, if the order amount exceeds 120 euros including tax, the Company will keep a copy of the order in its records for the period required by law. During this period, the User may request a copy of their order at any time. In this case, the Company reserves the right to charge the User for the costs related to retrieving and sending the requested document.

5.4 Retention of Ownership of Products

The Products available on the Site and ordered by the User remain the property of the Company until full payment of the price by the User who placed the order.

The intellectual property rights to the illustrations, photographs, sketches, pre-design visuals and/or jewelry models are never transferred to the Client when purchasing a Product on the Site, even if they purchase a custom design service for a Product.THE CLIENT EXPRESSLY ACCEPTS THIS CONDITION AND ACKNOWLEDGES PURCHASING A FINISHED PRODUCT FROM THE COMPANY AND IN NO CASE A VISUAL, A CONCEPT, OR A PRODUCT MODEL. THE CLIENT THEREFORE WAIVES ANY EXCLUSIVITY ON THE PRODUCT MODELS ORDERED ON THE SITE, EVEN WHEN THEY RESULT FROM A "CUSTOM-MADE" DESIGN.

The Company, however, prohibits itself from any reuse, of any kind, of sketches, visuals, and Product models whose creation was clearly shared with the Client. This clear nature will be assessed based on the precision of the Client's contributions and/or instructions during the design phase of said sketches, visuals, or models, notably through the provision of drawings with measurements, specific dimensions, or any other element that restricts the Company's creative contribution.

5.5 Product Delivery Terms

The terms of delivery for the Products (including specific timeframes and fees) are described on the Site and reiterated to the User at the time of their order.

Delivery Methods

The delivery of the Product (shipping) is carried out by a trusted partner of the Company. For shipments of Products within France (Mainland and DROM-COM), the Company entrusts the delivery of Products to LA POSTE, through its specific service called "Valeur Déclarée" ("Declared Value"). This delivery service is subject to a fee. It provides coverage for loss or damage during shipping up to the declared merchandise value. Delivery is thus insured up to the declared value at the time of shipment, and the Product is handed over against the recipient Client’s signature (or their representative, if applicable). A tracking service during the delivery period is also included in the delivery fees.

For more information about LA POSTE's "Declared Value" service, the User may consult the following link at any time: https://www.laposte.fr/entreprise/produit-entreprise/valeur-declaree.

Product shipments to international destinations are handled by the service provider FEDEX. This provider also offers a guarantee service in case of loss, theft, or damage, as well as a tracking service. This delivery service is subject to a fee and has its own pricing. Delivery charges vary depending on the destination country or geographical region.

To find out more: https://www.fedex.com/fr-fr/home.html

Delivery is by default made to the delivery address specified by the User in their Account or, where applicable, to the address provided by the User at the time of their order. The delivery address may differ from the billing address.Due to the financial value of the Products and the risk of theft, Bonnot Paris does not offer any standard delivery method nor in-store or parcel relay pickup.

Delivery fees

The delivery fees will be indicated on the Site and adjusted according to the chosen delivery methods (including the delivery address) at the time of the User’s order.

Delivery times

The delivery time is also indicated on the Site and is reminded to the User at the time of their order. Delivery times are adjusted according to the service and/or Product(s) chosen and the selected delivery methods (including the delivery address) at the time of the User’s order.

The User expressly acknowledges having read and accepted the delivery time offered at the time of their order on the Site.

This deadline is contractually binding and must be respected by the Company. The Company undertakes to make its best efforts to deliver the ordered Products on time. In the event of exceeding this deadline, the User may instruct the Company by registered letter to deliver the Product within a new timeframe. This new timeframe must be reasonable and represent at least fifty percent (50%) of the initial deadline.

It is only in the event of the Company’s failure to meet this second deadline that the Client may claim a cancellation of their order and a refund of the ordered Products. In the event of impossibility of delivery or delay beyond the second allotted deadline, the User must send another registered letter confirming their request for a refund of the ordered Products. The Company will then proceed with a full refund of the ordered Products within fourteen (14) days following receipt of the last registered letter.

The Company may agree to refund a Product without receiving a letter from the Customer, particularly in cases where delivery is impossible. This article does not apply in the event of a delivery delay due to force majeure. A simple delay caused by Bonnot Paris's partner delivery company is not considered a case of force majeure.

The Company reminds that at the moment the User physically takes possession of the Products, the risks of loss or damage to the Products are transferred to them. IT IS THE USER'S RESPONSIBILITY TO NOTIFY THE CARRIER OF ANY POSSIBLE RESERVATIONS REGARDING THE DELIVERED PRODUCT(S).

5.6 Product Prices

Price Display

All Products available on the Site are subject to payment and have a sale price. All displayed prices include value-added tax (VAT included), at the legal rate in effect on the billing date.The price displayed on a Product Page is the price including tax, excluding delivery charges. Delivery charges are only added at the time of ordering, after the User has selected the chosen delivery method.

The prices shown on the Site are by default in euros. They may be displayed in dollars or pounds sterling, depending on the choice made by the User via the currency selector located in the header of the Site (top right). At any time, the User can review their currency choice before confirming their order. The User acknowledges that the Company is free to apply any currency conversion rates (€->$ or €->£) it wishes.

Price changes

The prices of the Company's suppliers are subject to change, particularly depending on material market rates.As a result, the prices indicated on the Site may change for a Product or a range of Products of similar or nearly identical quality and measurements. They may also be modified in the case of special offers or sales. The trade of jewelry and gemstones (or colored stones) is subject to a trading market in such a way that the Company does not guarantee any stability over time in the evolution of the prices applied on its Site.

Price validity

THE PRICES INDICATED ON THE SITE ARE VALID, EXCEPT IN THE CASE OF GROSS OR OBVIOUS ERROR. THE APPLICABLE PRICE IS THE ONE INDICATED ON THE SITE ON THE DATE THE ORDER IS PLACED BY THE USER.

Specific pricing for Product sketches and visuals to be designedThe Company offers a product preview service through digital visuals and/or hand-drawn and digitized sketches.This service is provided as part of the design of "semi-custom" or "custom-made" Products as specified on the Site under the section https://bonnot-paris.com/sur-mesure.html.

The preview service is free within the following limits:

- For "Semi-custom": One (1) visual per Product design project.

- For "Custom-made": Two (2) visuals per Product design project, with the possibility to make two (2) additional modifications to the selected visual among the 2 initially proposed.

Beyond these limits, the User will be charged a flat fee of sixty euros excluding tax (60 € excl. VAT) per visual or per modification of a visual. The User is informed in advance of the pricing terms of this service before confirming their order.The User will also be invited to consult the pricing schedule for the design of pre-design visuals of the Products by clicking on the following link: https://bonnot-paris.com/nos-tarifs-previsualisation.

The Company is committed to transparency regarding this service and to informing the User as soon as the flat rate applies. The User is free to refuse this service, in which case their order for a "semi-custom" or "custom-made" Product cannot be validated, except in exceptional cases with the express agreement of the Company.

5.7 Payment terms for Products

The User makes the payment for their order when validating their Cart, according to the payment methods offered on the Site.

The validation of the order is subject to the User's acceptance of these General Terms and Conditions and the delivery and payment terms.

For orders of "semi-custom" or "custom-made" Products, a deposit of 50% of the total order amount is required upon order confirmation. The balance of the order will be payable upon delivery of the Product. Manufacturing lead times may vary from 4 to 6 weeks once the deposit is received.

The payment methods accepted by the Company are as follows:

- Payment by credit card via the secure Stripe service.

- Payment via PayPal.

- Payment by bank transfer bancaire.Le payment by credit card is secured by the provider Stripe. The Company does not have access to the User's banking information under any circumstances. This information is processed directly by Stripe, in accordance with their terms and conditions.

In the case of payment by bank transfer, the order will be confirmed after receipt of payment in the Company's bank account.The bank transfer information will be sent to the User after their order has been validated on the Site.

# Article 6: Right of Withdrawal

In accordance with the legal provisions in force, the User has a period of fourteen (14) calendar days from receipt of the Product to exercise their right of withdrawal with the Company, without having to provide any reason or pay any penalty, for the purpose of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within fourteen (14) days following notification to the Company of the User’s decision to withdraw.

PRODUCTS THAT ARE "SEMI-CUSTOM" AND "CUSTOM-MADE" ARE NOT SUBJECT TO THE RIGHT OF WITHDRAWAL, IN ACCORDANCE WITH THE LEGAL PROVISIONS IN FORCE.

Returns must be made in their original and complete condition (packaging, accessories, instructions, etc.).) allowing them to be resold as new, accompanied by the purchase invoice. Damaged, soiled, or incomplete Products will not be accepted for return.

The right of withdrawal may be exercised online, using the withdrawal form available on the Site, in which case an acknowledgment of receipt on a durable medium will be immediately communicated to the User by the Company, or by any other unambiguous statement expressing the desire to withdraw.

In the event of exercising the right of withdrawal within the aforementioned period, only the price of the purchased Product(s) and the delivery costs will be refunded; the return costs remain the responsibility of the User.

The refund will be made within fourteen (14) days from the notification to the Company of the decision to withdraw, subject to receipt of the returned Products.The Company will proceed with the refund using the same payment method as that used for the initial transaction, unless the User expressly agrees to a different payment method. This refund will not incur any fees for the User.

# Article 7: Liability and Warranty

The Company declines all responsibility in the event of loss or damage to the Products during delivery, unless the User notifies the carrier of the necessary reservations at the time of delivery. In case of loss or damage, the User must inform the Company within three (3) days from the receipt of the Products.

The Products sold on the Site comply with the regulations in force in France.The Company cannot be held liable for the non-performance of the concluded contract, firstly in the event of force majeure as defined by French courts, and secondly in the event of fault on the part of the User or the unforeseeable and insurmountable act of a third party to the contract.

In any case, the Company's liability is limited to the amount of the order.

# Article 8: Customer Service

For any information or questions, the Company's customer service can be reached by telephone at 01 89 70 99 85 from Monday to Friday, 9:00 am to 5:30 pm, by email at hello@bonnot-paris.com, or by postal mail at the following address:

Bonnot Paris  10 rue de la Paix  75002 Paris

# Article 9: Intellectual Property

All texts, comments, works, illustrations, creations, and images reproduced or represented on the Site are strictly reserved under copyright law as well as intellectual property rights worldwide. As such, and in accordance with the provisions of the Intellectual Property Code, only use for private purposes, subject to different or even more restrictive provisions of the Intellectual Property Code, is authorized.Any total or partial reproduction of the Site is strictly prohibited.

# Article 10: Personal Data

The Company undertakes to protect Users' personal data. All personal data concerning the User collected by the Company is processed with the strictest confidentiality, in accordance with the provisions of the Privacy Policy and the European data protection regulations (GDPR).

# Article 11: Disputes

In the event of a dispute, an amicable solution will be sought before any legal action.<|endoftext|>The User is informed that, in any event, they may resort to conventional mediation, in particular with the Consumer Mediation Commission (Consumer Code, Article L534-7) or with existing sectoral mediation bodies, or to any alternative dispute resolution method in the event of a dispute.

# Article 12: Applicable Law and Jurisdiction

These General Terms and Conditions are governed by French law. In the event of a dispute and failing an amicable agreement, jurisdiction is assigned to the competent French courts, notwithstanding multiple defendants or third-party proceedings.

# Article 13: Miscellaneous Provisions

If one or more provisions of these General Terms and Conditions are held to be invalid or declared as such pursuant to a law, regulation, or as a result of a final decision by a competent court, the other provisions shall retain their full force and effect.

The fact that one of the Parties does not invoke a breach by the other Party of any of the obligations set out in these General Terms and Conditions shall not be interpreted in the future as a waiver of the obligation in question.

# Article 14: Company Contact Information

Bonnot Paris  

10 rue de la Paix  75002 Paris

Bonnot Paris  

8 place Monseigneur Rumeau  49100 Angers

Phone: 01 89 70 99 85 (Monday to Friday from 9:00 am to 5:30 pm)  

Email: hello@bonnot-paris.com

# Article 15: Modification of the General Terms and Conditions

The Company reserves the right to modify these General Terms and Conditions at any time. The new General Terms and Conditions will apply to any order placed after they are published on the Site.

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These General Terms and Conditions of Sale and Use are up to date as of August 5, 2024.

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Please note that all of these General Terms and Conditions must be approved by the User with each order on the Site.

Conditions générales de vente et d'utilisation

Bonnot-paris.com

Preamble

The simplified joint-stock company Bonnot Paris, holder of the "Bonnot Paris" brand and operating under its name (hereinafter "Bonnot Paris" or "the Company"), is the publisher of the BONNOT-PARIS.COM e-commerce website (hereinafter the "Site") accessible at https://bonnot-paris.com/ and its derivatives by geographical areas (e.g.: /fr/).

The purpose of this Site is to allow consumer internet users to:

- Purchase online colored natural stones, including precious stones, semi-precious stones, diamonds, pearls, and opals (hereinafter the "Stone Only" offer).

- Purchase online custom-made and semi-custom jewelry, including jewelry settings set with natural stones selected by the clients with the assistance of Bonnot Paris.These services include advanced customization and expert advice to meet the specific expectations and tastes of customers.

These General Terms and Conditions of Sale and Use govern the relationship between the Company and any internet user using the Site and its Services and/or using the contact form (hereinafter referred to as the "User") and/or having initiated a purchase process on the Site (hereinafter referred to as the "Customer").

Article 1 - Definitions

- Customers: refers to the contracting party of the company Bonnot Paris, holder of the Bonnot Paris brand and owner of the Site. This contracting party is considered, under French consumer law, as a "consumer" (or "non-professional") and undertakes to act as such when creating their Account on the Site. As such, it is expressly acknowledged that the Customer acts outside of any professional or commercial activity.The Client can only be a natural or legal person (non-professional) with the legal capacity to enter into contracts.

- General Terms and Conditions: Refers to this document entitled "General Terms and Conditions of Sale and Use BONNOT-PARIS.COM" (or simply referred to as "GTCU").

- Account: Refers to the module set up by Bonnot Paris, accessible online at https://bonnot-paris.com/mon-compte and allowing the User to access general account management information as well as to select and order a number of Products available on the Site. The User cannot purchase Products on the Site without first creating an Account.

- Product Sheet: Refers to the presentation sheet of a Product offered for online sale on the Site.

- Cart: refers to the summary page of the Products selected by the Customer as they browse the Site, with a view to placing a potential order.

- Product: refers to the goods available for order on the BONNOT-PARIS.COM Site, namely gemstones, ring settings and other jewelry, as well as the result of their assembly as ordered by the Customer.

- Site: Refers to the website set up by the Company, accessible online at https://BONNOT-PARIS.COM/. The Site includes the technical and software infrastructure as well as the content, including texts, sounds, still or animated images, videos and databases, logos, hyperlinks, structure and layout, tabs and navigation menu, etc.

- User: Refers interchangeably to the Customer placing an order on the Site via the Account or the simple visitor browsing the Site, provided that such browsing complies with these General Terms and Conditions.

Article 2: Purpose/Description of the services offered via the BONNOT Site-PARIS.COM

2.1 Purpose of the Site

The Site allows Users to use and browse the Site (and view offers), to make inquiries, and to place orders for Products via their Account.

2.2 Status and obligations of the Company

It is specified in advance that all Products offered for sale on the Site are shipped subject to their availability and/or the availability of the materials composing them (for frames).In fact, the presentation of Products on the Site at a given time does not imply and does not guarantee that these Products will be available at all times. The Company reserves the right to discontinue the sale of any Product at any time.

Once finalized, the User's order constitutes acceptance of the Company's offer, which means that the User confirms their intention to purchase the Products as described on the Site and on the Product Sheet, accepts the proposed price, and acknowledges that placing this order entails an obligation to pay. Consequently, when the User confirms their order, they agree to be bound to the Company by a sales contract, subject to the availability of the Products and the validation of their payment under the conditions set out below.

Purchases made from the Site are intended for personal use and must not be made as part of a commercial activity or for commercial gain. In case of serious doubt, the Company reserves the right to refuse any order of multiple quantities of one or more Products from a single Customer and/or intended for a single postal address.

# Article 3: Acceptance of the General Terms and Conditions BONNOT-PARIS.COM

The Site is accessible to Users via the Internet from a fixed or mobile device with an internet browser. These General Terms and Conditions are intended to define the terms and conditions under which the User is authorized to use the Site, as well as the terms of access to and operation of the Services offered by the Company on the Site. They take precedence over any other document that may have been communicated to the Company.All Users hereby acknowledge that the services offered by the Company via the Site are intended to evolve and be modified.

Access to and use of the Site imply full and complete acceptance of these General Terms and Conditions. Any condition or clause contrary to the General Terms and Conditions put forward by the User shall, in the absence of the Company's express and written acceptance, be unenforceable against it.

The Company reserves the right, at its sole discretion, at any time and without notice, to modify the Site, the services, or to amend these General Terms and Conditions, including the financial terms.

The applicable General Terms and Conditions are those in force at the time of each visit to the Site by Users. The User must ensure that they regularly consult these Terms and Conditions.However, the Company will endeavor to inform Users holding an Account of any updates to these Terms, by email to the address referenced in the Account.

Anyone may use the services offered via the Site provided they are a natural person of legal age and legally capable. Furthermore, the Company reminds all Users that they must have a functioning email address. In the absence of a valid email address, the Company will be unable to fulfill its obligations and cannot, under any circumstances, be held liable for this non-performance. Specifically, it will not be able to respond to any request made via the contact form and will be unable to process any order placed on the Account.

The Company also reminds that any order placed via the Account will only be definitively validated once these General Terms and Conditions have been read and accepted by the User. The User thus acknowledges that they are fully informed and bound by all the provisions constituting these General Terms and Conditions.

The acceptance of these General Terms and Conditions in the form of a "checkbox" at the time of Account creation constitutes proof that the User has read said provisions and amounts to acceptance of these terms.

These General Terms and Conditions are enforceable throughout the entire period of use of the Site as well as during the ordering phase of a Product on the Site until receipt of said Product.The ordering phase also includes the design phases of "semi-custom" or "custom-made" Products and the exchange of information by email between the User and the Company, notwithstanding their execution in whole or in part outside the Site.

Similarly, these General Terms and Conditions are only available in French and English. They apply to any order delivered in France and internationally, subject solely to French law.

Any use of the Site by the User after any modifications to the General Terms and Conditions constitutes acceptance by the User of the new General Terms and Conditions. The General Terms and Conditions available online on the Site take precedence over any printed version of an earlier date. The User may stop using the Site at any time but remains responsible for any prior use.<

The fact that the Company does not invoke, at a given time, any provision of these General Terms and Conditions shall not be interpreted as a waiver of the right to invoke that same provision at a later date.

# Article 4: Access, Security, and Continuity of the BONNOT SitePARIS.COM

4.1 Access to the Site

Access to the Site and browsing are free of charge. Ordering a Product on the Site (via the Customer Account) is subject to payment. Ordering visuals related to design projects is free of charge within the limits set out in Article 5.6.4 of these Terms and Conditions.

4.2 Availability of the SiteThe Site is accessible 24/7.<|endoftext|>Due to the nature and complexity of the internet network, and in particular, its technical performance and response times for consulting, querying, or transferring information data, the Company implements all reasonable means at its disposal, in accordance with industry standards, to allow access to and use of the Site and the services offered, but is not bound by any obligation to achieve this. Therefore, given the uncertainties inherent to the very nature of the internet network, the Company does not guarantee that the Site will operate without interruption and that the servers providing access to it and/or third-party sites for which hyperlinks appear do not contain viruses.

The Company cannot be held liable if one or more Users are unable to connect to the Site due to any technical defect or problem.

The Company specifically reserves the right, without notice or compensation, to temporarily close the Site as well as access to one or more services included therein, in particular to carry out maintenance operations, updates, modifications or changes to operational methods, or even to restrict the Site’s accessibility hours, without this list being exhaustive.

In the event of temporary or prolonged unavailability of the Site, particularly in the case of the occurrence of "bugs," the Company cannot be held liable for any damages incurred, other than those resulting directly from the non-performance of its obligations listed herein.

The Company cannot be held responsible for the proper functioning of the User’s computer equipment or their internet access.For optimal operation of the Site, the Company recommends that each User use computer equipment with at least the following minimum configuration:

- Chrome version 98+

- Safari 14+

- Edge 98.0+

- Firefox 90+

- iOS 14+

- Android 11.0+

The User acknowledges that access to and use of the Site may be rendered impossible due to the absence of this minimum configuration on their computer equipment. The User acknowledges having verified that their computer configuration is adequate, contains no viruses, and is in good working order. The equipment (computer, mobile phone, software, telecommunications means, etc.) enabling access to the Site is the sole responsibility of the User, as are the telecommunications costs incurred by their use.

Furthermore, the Company reserves the right to supplement or modify, at any time, the Site and the services available on it in line with technological developments. It is the User’s responsibility to ensure that their computer and transmission resources can adapt to changes in the Site.

Compliance with Usage Rules

The User is able to take advantage of the features made available on the Site. In general, the User is prohibited, in the context of using the Site, from engaging in any acts of any kind, such as writing, publishing and posting, issuing, transmitting, or distributing data and/or content that would be contrary to the law, disrupt public order, or infringe upon the rights of the Company or third parties.

In particular, without this list being exhaustive, the User undertakes, when using the Site, to comply with the following rules:

- Not to use a false identity with the intention of deceiving others and to provide accurate information when using the Site;

- To comply with applicable laws and respect the rights of third parties, as well as the provisions of these General Terms and Conditions;

- To use the Site in good faith, in accordance with its intended purpose and in compliance with legal, regulatory, and customary practices;

- Respect the intellectual property rights related to the content provided by the Company, as well as the intellectual property rights of third parties such as the creator of the Site or, where applicable, the creator(s) of the Products; consequently, each User is prohibited from reproducing and/or communicating to the public, via the Site, one or more pieces of content without the authorization of the holders of the rights relating to such content, when required;

- Do not misuse or attempt to misuse any of the Site’s features outside of their normal use as defined in these General Terms and Conditions;

- Do not overload the Site in any way;

- Do not collect information contained on the Site in bulk and without prior authorization;

- Do not use, to browse the Site, any robot software or any other equivalent automated process or tool;

- Do not distribute data, information, or content that would diminish, disrupt, or prevent the normal use of the Site;

- Do not carry out advertising actions without the prior and explicit consent of the Company;

- Do not use the site for professional purposes without the prior and explicit consent of the Company.

Furthermore, in accordance with regulations on anti-money laundering, the User declares that:

- the origin of the funds paid to the Company for the purchase of Products is entirely lawful and does not derive from any activity contrary to national and international legislation relating to financial transactions;

- he/she has not derived any direct or indirect benefit from any false justification of income by the perpetrator of a crime or offense, nor contributed to any operation of placement, concealment, or conversion of the direct or indirect proceeds of a crime or offense.

In general, the User undertakes to comply with the laws and regulations applicable in France and, where appropriate, in his/her own country, regarding anti-corruption measures.

In the event of a breach by a User of one or more of these rules, the Company reserves the right to unilaterally suspend and/or terminate these General Terms and Conditions and any associated contracts or special conditions and/or to block the orders and/or the concerned User, and/or to block their access to all or part of the Site, without any compensation, in accordance with the procedures set out in Article 7 of these General Terms and Conditions.

# Article 5: Ordering on the Site/Conclusion of the Online Contract

5.1 Description of the Products Available on the Site

The essential characteristics of the Products, services, and their respective prices are made available to the User on the BONNOT-PARIS.COM website.In accordance with Decree No. 2002-65 of January 14, 2020, relating to the trade of gemstones and pearls, the Company undertakes to provide all information regarding the treatments of gemstones sold on its website. Colored stones that have undergone treatment (such as heat treatment or irradiation) will be indicated by the mention "With treatment" and, when possible, accompanied by a description of the treatment in question. When the Company does not officially receive this information from its supplier, the Product will be accompanied by the simple mention "No information on treatment," therefore not guaranteeing whether a treatment has taken place or its nature. Finally, when the stone has not undergone any treatment, the mention "without treatment" will be indicated in the description of the stone concerned.

The measurements (size and weight) of the Products are not contractual.Although carried out using extremely precise tools, the measurements are provided to the User for information purposes only. The Company cannot guarantee the exact value of these measurements, particularly as they may vary from one measuring tool to another. THE USER ACKNOWLEDGES AND ACCEPTS THAT THE MEASUREMENTS OF THE PRODUCTS HE ORDERS ARE PROVIDED FOR INFORMATION PURPOSES ONLY AND ARE NOT CONTRACTUAL.

Before placing any order, the User acknowledges having all the information necessary to make their choice. The User also confirms having taken note of the delivery charges for the Product they wish to order, as well as the terms of payment, delivery, and execution of the contract.

The Company undertakes to fulfill the User's order only within the limits of available Product stock.Failing this, the Company will inform the User as soon as possible by any relevant means (error message, email sent to the User at the time of order, etc.). The unavailability of a Product is generally indicated on the page of the Product concerned. Users may also be informed by the Company of the restocking of a similar or nearly identical Product.

In the event of a Product being unavailable, the Company may, at the User's request:

- Offer to ship all Products at the same time as soon as the out-of-stock Products become available again (in the case of a multiple order),

- Proceed with a partial shipment of the available Products first, then ship the remainder of the order when the other Products become available, subject to clear information regarding any additional shipping costs that may be incurred (in the case of a multiple order),

- Offer an alternative Product of equivalent quality and price, accepted by the Customer.

If the Customer decides to cancel their order for unavailable Products, they will receive a refund of all amounts paid for the unavailable Products no later than thirty (30) days after confirmation of payment.

Furthermore, the contractual information regarding the Products is presented in detail and in either French or English. In accordance with French law (the country where the Company is domiciled), this information is summarized and confirmed when the order is validated.

THE PARTIES ALSO AGREE THAT THE ILLUSTRATIONS, SKETCHES, CUSTOM PRE-DESIGN VISUALS, OR PHOTOS OF THE PRODUCTS OFFERED FOR SALE ON THE SITE HAVE NO CONTRACTUAL VALUE. THEY ARE PROVIDED TO THE USER FOR ILLUSTRATIVE PURPOSES ONLY.

The validity period of the Product offer as well as their prices is specified on the Site. The Company updates its Catalog daily.

5.

2 Quality and origin of products

Without this constituting any obligation of result or means, the Company undertakes to select all its suppliers based on the quality and "responsible" origin of their Products (notably for gemstones). However, the Company does not guarantee to the User that the Products it offers for sale on its Site have been extracted from responsible mining activities, particularly those complying with international ethical and ecological commitments, or that they have not, in any way, contributed to the financing of illicit activities. Unfortunately, the gemstone trade is currently subject to such moral uncertainties, for which state-of-the-art methods and technologies do not allow for perfect traceability.

Although Bonnot Paris makes every effort to promote and conduct responsible, lawful, and fair colored gemstone trading, it cannot guarantee to Users that the Products on the Site fully meet these criteria. However, the Company undertakes to blacklist any supplier whose Products are found to be contrary to its ethical commitments and to moral standards in general.

Whenever possible, the Company will inform the User of the Country and/or Region and/or, where applicable, the mining area from which the Product originates. This information appears in the Product description. It is provided to the User for informational purposes only and is not contractually binding. The Company does not guarantee the accuracy of this information, which is provided to it without formal proof by its trusted suppliers.

5.<|endofprompt|>3 Validity of the Order on the Site

To purchase a Product, the Customer must be at least 18 years old and have the legal capacity to enter into a contract with the Company.

The Site does not require any minimum purchase before an order can be validated.

Any order on the Site requires the prior creation of an Account and logging into said Account using the login credentials chosen by the User.

The User can check the status of their order on the Site at any time. Delivery tracking can, where applicable, be carried out using the online tracking tools of certain carriers (La Poste "Valeurs déclarée" in France, FedEx internationally).

The User may also contact the Company's sales department at any time by email, at the address hello@bonnot-paris.com, to obtain information about the status of their order.The information that the User provides to the Company when placing an order must be complete, accurate, and up to date. The Company reserves the right to ask the User to confirm, by any appropriate means, their identity, eligibility, and the information provided.

The User must follow a series of steps specific to each Product offered by the Company in order to place and finalize their order. As such, the steps described below are systematic:

- Information provided to the User on the Site and during the order process regarding the essential characteristics of the Product;

- The User selects the Product, any available options, determines the quantity, and adds it to the Cart;

- Once the Products have been selected and placed in the Cart, the User can access the cart or continue shopping.

- To validate their cart, the User must click on the Cart and check that the contents of their order are correct.

- If the User has not already done so, they will then be invited to log in or register via a registration form.

- If the User has just registered for the first time, they will need to complete their delivery address and their billing address if it is different from the delivery address. If the User was already registered or logged in, they will simply need to confirm their delivery and/or billing address.

- Once the User has validated the contents of the Cart, logged in/registered, and chosen their delivery method, an online form will be automatically completed and displayed, summarizing the price, applicable taxes, and, where applicable, delivery charges.

- The User is invited to check the full content of their order (including the price, quantity, characteristics and references of the Product(s) ordered, as well as the delivery method and address).

- The User then clicks on the "Continue" button to begin the order validation process and initiate the purchase process for the Product(s) in their Cart.

- The User simultaneously accepts these BONNOT General Terms and ConditionsPARIS.COM as well as the withdrawal conditions stated therein (excluding "semi-custom" or "custom-made" Products, in accordance with current legislation).

- The User follows the instructions for payment of the Products. They select the payment method of their choice (Paypal, secure payment via Stripe, or bank transfer).If the User chooses to pay by credit card, they are redirected to a secure payment module (via Stripe). The User is solely responsible for choosing their payment method. The Company declines all responsibility for this choice, as well as for the execution of the payment phase. Depending on the payment method chosen, the User acknowledges having read and unreservedly accepted the Terms and Conditions of Use of Stripe, or the general terms and conditions of Paypal or their own bank.

PLACING AN ORDER CONSTITUTES A SALES CONTRACT BETWEEN THE COMPANY AND THE USER, SUBJECT TO THE AVAILABILITY OF THE ORDERED PRODUCTS AND THE VALIDITY OF THE PAYMENT METHOD USED.

It is specified that neither the order placed online by the User nor the order confirmation sent by the Company to the User by email constitute an invoice.Regardless of the ordering or payment method used, the Customer will receive the original invoice by email after payment has been validated.

Once the process described above has been completed, the User will receive confirmation exclusively by email of the payment for the order, as well as an acknowledgment of receipt confirming the order.

For delivered Products, delivery will be made to the address indicated by the User, provided that this address is located in a country where the trade of jewelry and gemstones is officially authorized by the laws and regulations of the European Union. An interactive and up-to-date list of countries subject to international financial sanctions or embargoes on precious stones and metals is available at the following link: https://www.douane.gouv.fr/demarche/consulter-la-carte-interactive-des-mesures-de-restrictions-commerciales.

Any country appearing in this interactive list at the time of the Order cannot be selected by the User as the delivery country for the ordered Product.

THE COMPANY RESERVES THE EXCLUSIVE AND DISCRETIONARY RIGHT TO REFUSE ANY DELIVERY TO A COUNTRY DUE TO ITS GEOPOLITICAL CONTEXT AT THE TIME OF THE ORDER.

In accordance with the provisions of the Civil Code relating to remote identification, the User undertakes to provide truthful identification information. The Company reserves the right to refuse the order, for example, for any abnormal request, made in bad faith, or for any reason it deems legitimate.

It is the User's responsibility to keep copies of documents related to their order (the confirmation email, the Delivery Email, the General Terms and Conditions, and any other useful document).Moreover, if the order amount exceeds 120 euros including tax, the Company will keep a copy of the order in its records for the period required by law. During this period, the User may request a copy of their order at any time. In this case, the Company reserves the right to charge the User for the costs related to retrieving and sending the requested document.

5.4 Retention of Ownership of Products

The Products available on the Site and ordered by the User remain the property of the Company until full payment of the price by the User who placed the order.

The intellectual property rights to the illustrations, photographs, sketches, pre-design visuals and/or jewelry models are never transferred to the Client when purchasing a Product on the Site, even if they purchase a custom design service for a Product.THE CLIENT EXPRESSLY ACCEPTS THIS CONDITION AND ACKNOWLEDGES PURCHASING A FINISHED PRODUCT FROM THE COMPANY AND IN NO CASE A VISUAL, A CONCEPT, OR A PRODUCT MODEL. THE CLIENT THEREFORE WAIVES ANY EXCLUSIVITY ON THE PRODUCT MODELS ORDERED ON THE SITE, EVEN WHEN THEY RESULT FROM A "CUSTOM-MADE" DESIGN.

The Company, however, prohibits itself from any reuse, of any kind, of sketches, visuals, and Product models whose creation was clearly shared with the Client. This clear nature will be assessed based on the precision of the Client's contributions and/or instructions during the design phase of said sketches, visuals, or models, notably through the provision of drawings with measurements, specific dimensions, or any other element that restricts the Company's creative contribution.

5.5 Product Delivery Terms

The terms of delivery for the Products (including specific timeframes and fees) are described on the Site and reiterated to the User at the time of their order.

Delivery Methods

The delivery of the Product (shipping) is carried out by a trusted partner of the Company. For shipments of Products within France (Mainland and DROM-COM), the Company entrusts the delivery of Products to LA POSTE, through its specific service called "Valeur Déclarée" ("Declared Value"). This delivery service is subject to a fee. It provides coverage for loss or damage during shipping up to the declared merchandise value. Delivery is thus insured up to the declared value at the time of shipment, and the Product is handed over against the recipient Client’s signature (or their representative, if applicable). A tracking service during the delivery period is also included in the delivery fees.

For more information about LA POSTE's "Declared Value" service, the User may consult the following link at any time: https://www.laposte.fr/entreprise/produit-entreprise/valeur-declaree.

Product shipments to international destinations are handled by the service provider FEDEX. This provider also offers a guarantee service in case of loss, theft, or damage, as well as a tracking service. This delivery service is subject to a fee and has its own pricing. Delivery charges vary depending on the destination country or geographical region.

To find out more: https://www.fedex.com/fr-fr/home.html

Delivery is by default made to the delivery address specified by the User in their Account or, where applicable, to the address provided by the User at the time of their order. The delivery address may differ from the billing address.Due to the financial value of the Products and the risk of theft, Bonnot Paris does not offer any standard delivery method nor in-store or parcel relay pickup.

Delivery fees

The delivery fees will be indicated on the Site and adjusted according to the chosen delivery methods (including the delivery address) at the time of the User’s order.

Delivery times

The delivery time is also indicated on the Site and is reminded to the User at the time of their order. Delivery times are adjusted according to the service and/or Product(s) chosen and the selected delivery methods (including the delivery address) at the time of the User’s order.

The User expressly acknowledges having read and accepted the delivery time offered at the time of their order on the Site.

This deadline is contractually binding and must be respected by the Company. The Company undertakes to make its best efforts to deliver the ordered Products on time. In the event of exceeding this deadline, the User may instruct the Company by registered letter to deliver the Product within a new timeframe. This new timeframe must be reasonable and represent at least fifty percent (50%) of the initial deadline.

It is only in the event of the Company’s failure to meet this second deadline that the Client may claim a cancellation of their order and a refund of the ordered Products. In the event of impossibility of delivery or delay beyond the second allotted deadline, the User must send another registered letter confirming their request for a refund of the ordered Products. The Company will then proceed with a full refund of the ordered Products within fourteen (14) days following receipt of the last registered letter.

The Company may agree to refund a Product without receiving a letter from the Customer, particularly in cases where delivery is impossible. This article does not apply in the event of a delivery delay due to force majeure. A simple delay caused by Bonnot Paris's partner delivery company is not considered a case of force majeure.

The Company reminds that at the moment the User physically takes possession of the Products, the risks of loss or damage to the Products are transferred to them. IT IS THE USER'S RESPONSIBILITY TO NOTIFY THE CARRIER OF ANY POSSIBLE RESERVATIONS REGARDING THE DELIVERED PRODUCT(S).

5.6 Product Prices

Price Display

All Products available on the Site are subject to payment and have a sale price. All displayed prices include value-added tax (VAT included), at the legal rate in effect on the billing date.The price displayed on a Product Page is the price including tax, excluding delivery charges. Delivery charges are only added at the time of ordering, after the User has selected the chosen delivery method.

The prices shown on the Site are by default in euros. They may be displayed in dollars or pounds sterling, depending on the choice made by the User via the currency selector located in the header of the Site (top right). At any time, the User can review their currency choice before confirming their order. The User acknowledges that the Company is free to apply any currency conversion rates (€->$ or €->£) it wishes.

Price changes

The prices of the Company's suppliers are subject to change, particularly depending on material market rates.As a result, the prices indicated on the Site may change for a Product or a range of Products of similar or nearly identical quality and measurements. They may also be modified in the case of special offers or sales. The trade of jewelry and gemstones (or colored stones) is subject to a trading market in such a way that the Company does not guarantee any stability over time in the evolution of the prices applied on its Site.

Price validity

THE PRICES INDICATED ON THE SITE ARE VALID, EXCEPT IN THE CASE OF GROSS OR OBVIOUS ERROR. THE APPLICABLE PRICE IS THE ONE INDICATED ON THE SITE ON THE DATE THE ORDER IS PLACED BY THE USER.

Specific pricing for Product sketches and visuals to be designedThe Company offers a product preview service through digital visuals and/or hand-drawn and digitized sketches.This service is provided as part of the design of "semi-custom" or "custom-made" Products as specified on the Site under the section https://bonnot-paris.com/sur-mesure.html.

The preview service is free within the following limits:

- For "Semi-custom": One (1) visual per Product design project.

- For "Custom-made": Two (2) visuals per Product design project, with the possibility to make two (2) additional modifications to the selected visual among the 2 initially proposed.

Beyond these limits, the User will be charged a flat fee of sixty euros excluding tax (60 € excl. VAT) per visual or per modification of a visual. The User is informed in advance of the pricing terms of this service before confirming their order.The User will also be invited to consult the pricing schedule for the design of pre-design visuals of the Products by clicking on the following link: https://bonnot-paris.com/nos-tarifs-previsualisation.

The Company is committed to transparency regarding this service and to informing the User as soon as the flat rate applies. The User is free to refuse this service, in which case their order for a "semi-custom" or "custom-made" Product cannot be validated, except in exceptional cases with the express agreement of the Company.

5.7 Payment terms for Products

The User makes the payment for their order when validating their Cart, according to the payment methods offered on the Site.

The validation of the order is subject to the User's acceptance of these General Terms and Conditions and the delivery and payment terms.

For orders of "semi-custom" or "custom-made" Products, a deposit of 50% of the total order amount is required upon order confirmation. The balance of the order will be payable upon delivery of the Product. Manufacturing lead times may vary from 4 to 6 weeks once the deposit is received.

The payment methods accepted by the Company are as follows:

- Payment by credit card via the secure Stripe service.

- Payment via PayPal.

- Payment by bank transfer bancaire.Le payment by credit card is secured by the provider Stripe. The Company does not have access to the User's banking information under any circumstances. This information is processed directly by Stripe, in accordance with their terms and conditions.

In the case of payment by bank transfer, the order will be confirmed after receipt of payment in the Company's bank account.The bank transfer information will be sent to the User after their order has been validated on the Site.

# Article 6: Right of Withdrawal

In accordance with the legal provisions in force, the User has a period of fourteen (14) calendar days from receipt of the Product to exercise their right of withdrawal with the Company, without having to provide any reason or pay any penalty, for the purpose of exchange or refund, provided that the Products are returned in their original packaging and in perfect condition within fourteen (14) days following notification to the Company of the User’s decision to withdraw.

PRODUCTS THAT ARE "SEMI-CUSTOM" AND "CUSTOM-MADE" ARE NOT SUBJECT TO THE RIGHT OF WITHDRAWAL, IN ACCORDANCE WITH THE LEGAL PROVISIONS IN FORCE.

Returns must be made in their original and complete condition (packaging, accessories, instructions, etc.).) allowing them to be resold as new, accompanied by the purchase invoice. Damaged, soiled, or incomplete Products will not be accepted for return.

The right of withdrawal may be exercised online, using the withdrawal form available on the Site, in which case an acknowledgment of receipt on a durable medium will be immediately communicated to the User by the Company, or by any other unambiguous statement expressing the desire to withdraw.

In the event of exercising the right of withdrawal within the aforementioned period, only the price of the purchased Product(s) and the delivery costs will be refunded; the return costs remain the responsibility of the User.

The refund will be made within fourteen (14) days from the notification to the Company of the decision to withdraw, subject to receipt of the returned Products.The Company will proceed with the refund using the same payment method as that used for the initial transaction, unless the User expressly agrees to a different payment method. This refund will not incur any fees for the User.

# Article 7: Liability and Warranty

The Company declines all responsibility in the event of loss or damage to the Products during delivery, unless the User notifies the carrier of the necessary reservations at the time of delivery. In case of loss or damage, the User must inform the Company within three (3) days from the receipt of the Products.

The Products sold on the Site comply with the regulations in force in France.The Company cannot be held liable for the non-performance of the concluded contract, firstly in the event of force majeure as defined by French courts, and secondly in the event of fault on the part of the User or the unforeseeable and insurmountable act of a third party to the contract.

In any case, the Company's liability is limited to the amount of the order.

# Article 8: Customer Service

For any information or questions, the Company's customer service can be reached by telephone at 01 89 70 99 85 from Monday to Friday, 9:00 am to 5:30 pm, by email at hello@bonnot-paris.com, or by postal mail at the following address:

Bonnot Paris  10 rue de la Paix  75002 Paris

# Article 9: Intellectual Property

All texts, comments, works, illustrations, creations, and images reproduced or represented on the Site are strictly reserved under copyright law as well as intellectual property rights worldwide. As such, and in accordance with the provisions of the Intellectual Property Code, only use for private purposes, subject to different or even more restrictive provisions of the Intellectual Property Code, is authorized.Any total or partial reproduction of the Site is strictly prohibited.

# Article 10: Personal Data

The Company undertakes to protect Users' personal data. All personal data concerning the User collected by the Company is processed with the strictest confidentiality, in accordance with the provisions of the Privacy Policy and the European data protection regulations (GDPR).

# Article 11: Disputes

In the event of a dispute, an amicable solution will be sought before any legal action.<|endoftext|>The User is informed that, in any event, they may resort to conventional mediation, in particular with the Consumer Mediation Commission (Consumer Code, Article L534-7) or with existing sectoral mediation bodies, or to any alternative dispute resolution method in the event of a dispute.

# Article 12: Applicable Law and Jurisdiction

These General Terms and Conditions are governed by French law. In the event of a dispute and failing an amicable agreement, jurisdiction is assigned to the competent French courts, notwithstanding multiple defendants or third-party proceedings.

# Article 13: Miscellaneous Provisions

If one or more provisions of these General Terms and Conditions are held to be invalid or declared as such pursuant to a law, regulation, or as a result of a final decision by a competent court, the other provisions shall retain their full force and effect.

The fact that one of the Parties does not invoke a breach by the other Party of any of the obligations set out in these General Terms and Conditions shall not be interpreted in the future as a waiver of the obligation in question.

# Article 14: Company Contact Information

Bonnot Paris  

10 rue de la Paix  75002 Paris

Bonnot Paris  

8 place Monseigneur Rumeau  49100 Angers

Phone: 01 89 70 99 85 (Monday to Friday from 9:00 am to 5:30 pm)  

Email: hello@bonnot-paris.com

# Article 15: Modification of the General Terms and Conditions

The Company reserves the right to modify these General Terms and Conditions at any time. The new General Terms and Conditions will apply to any order placed after they are published on the Site.

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These General Terms and Conditions of Sale and Use are up to date as of August 5, 2024.

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Please note that all of these General Terms and Conditions must be approved by the User with each order on the Site.

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Témoignages

"Mon expérience chez Bonnot Paris a été incroyable du début à la fin. Dès le premier rendez-vous, j'ai su que j'étais entre de bonnes mains.
François a pris le temps de comprendre mes besoins et mes préférences, et m'a présenté une sélection de pierres qui étaient toutes plus belles les unes que les autres.
Le processus de conception a été une véritable collaboration. La designer a dessiné 5 options et a été très réceptifs à mes commentaires. Le résultat final est une bague sur mesure que j'adore."
Christelle

"Nous avons fait appel à Monsieur Deprez pour la création de nos alliances pour notre mariage. Dès le premier rendez-vous il a su comprendre le style de mon mari. Les designs sont super bien fait et toute l’équipe reste très à l’écoute des modifications à apporter si nécessaire. Monsieur Deprez a également su s’adapter parfaitement au budget qui lui a été indiqué.
Les bagues sont d’une qualité irréprochable. Nous lui referons appel pour d’autres projets sans hésiter !"
Océane

"Je suis absolument ravi de l'expérience que j'ai eue avec Bonnot Joaillerie pour la création d'une bague de fiançailles sur mesure pour ma fiancée.

Le processus a été fluide et agréable, et le personnel incroyablement professionnel, attentif et patient. François a vraiment su m'accompagner dans le choix des pierres (taille, qualité, etc.).Leur savoir-faire et leur attention aux détails ont dépassé toutes mes attentes.
La bague est tout simplement magnifique, reflétant parfaitement les gouts et la personnalité de ma fiancée !"
Tidiane

"La joaillerie Bonnot Paris est exceptionnelle. Les pierres sont d'une beauté éblouissante. François se lance directement à la conquête de gemmes d'exception !
Pourquoi se rendre chez une maison de joaillerie "célèbre " alors que François et son équipe vous accompagne tout au long du process de la création d'une pièce de joaillerie unique, parfaitement adapté à ses goûts et à sa personnalité ?"
Eugénie